Shipping policy

Shipping Policy
Effective Date: 1st January 2025

At Vicinity, every model is custom-made with care. Please review our shipping guidelines before placing your order.

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1. Processing & Dispatch Time

All Vicinity products are handcrafted and made-to-order.
Orders will be processed and dispatched within 7–10 days from the date of purchase.

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2. Delivery Time

Once dispatched, delivery timelines depend on your location and the courier service.
You will receive tracking details as soon as your order is shipped.

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3. Urgent Orders

If you need your order sooner, please contact us at 9551730351 before placing the order.
We can confirm whether an expedited timeline is possible.

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4. Shipping Charges

Shipping fees, if applicable, will be displayed at checkout.

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5. Address Accuracy

Please ensure your delivery address and contact details are correct.
Vicinity is not responsible for delays caused by incorrect or incomplete addresses.

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6. Order Tracking

After dispatch, you will receive a tracking link via email or SMS.

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7. Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, contact us immediately at vicinity3d@gmail.com with your order details and photos (if applicable). We’ll assist you with replacements or resolutions.